FAQ


Press On Nails

How do I know the size I need?

You can refer to our Size Guide or take the guess work out of measuring and purchase our Sizing Sample Pack to ensure the perfect fit. 

 

What nail glue do you recommend?

We recommend a professional nail glue such as IBD 5 Second Nail Glue or KDS Nail Glue.

 

How long do the nails stay on?

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks.

 

I'm worried that my nails are going to pop off. Any tips on how I can avoid this?

 Make sure to follow our Nail Prep instructions included with your order. This step is key to long wear. In addition, you can apply a Dehydrator and Primer for better adhesion. This is the same product nail techs use before gel or acrylic application so the product can adhere to your nails.

You can also try using both adhesive tabs and nail glue together. Follow nail prep instructions and apply the nail tabs. Then apply nail glue over the tabs or on the back of the nail. Press and hold the nails in place for a few seconds. This dual adhesive combo allows longer wear time.

 

Are the nails reusable?

Yes. The use of nail tabs will make the nails reusable.

For those that prefer nail glue, I would suggest purchasing an inexpensive electric nail file. It'll gently buff away any built up glue on the back of the nails and give you many more wears.

 

Can you replace a lost nail? 

Yes. Click here to order your replacement nail.

 

What if the nails I purchased don't fit?

Due to the handmade nature of our product we are not held responsible if the wrong size is ordered. We have sizing sample packs available and a size guide to help you can find the perfect fit. 

If the size is off on a nail or two I suggest purchasing our Replacement nail option from our Extra's menu.

 

Are the nails strong?

Yes, our nails are made with at least 6 coats of gel polish. Many of them also have a layer of hard gel which makes the nails hard yet flexible enough to fit comfortably on the nail. If you'd like even more strength we can always add a thin layer of acrylic for an additional charge (this replaces the hard gel). See our Add on menu to add this to your nail sets.

 

Do you offer custom designs?

We do! If you have a concept in mind or would like us to recreate something you saw on the gram, pinterest...anywhere just fill out our contact for so we can chat ideas. 

*We do not recreate work from other press on nail sellers. If you love it, buy it from the original artist. 

**Also, please note that not every idea or design fits our design style. So we may decline if its not something we can see doing. For recreations, we may ask if its  ok to put a twist on the design to make it more our own. 

 

Can I make changes to a design?

Yes, all sets are made to order and may be customized to your liking. If you prefer a different color, matte or glossy finish, shorter length or small design changes simply make a note in the special requests. For bigger changes that include adding on more or changing crystals please contact us first to approve changes or invoice your for a custom order. 

 

How many nails come in each set?

All sets come with 10 nails in the size you select.  If a listing has a Full Set option that set comes with 24 nails.

 

What comes with my nails?

All nail orders come with a mini nail file, cuticle pusher, buffer, alcohol prep pad and application and removal instructions.

 

Decals

 How do you apply the decals?

1. Apply gel base coat and color per usual. Cure.

2. Repeat a layer of base coat over color. Cure.

3. Cut decal. Dip in water. Slide (don't peel).

4. Place decal over tacky nail and smooth out creases. File off any excess. 

5.Seal design by applying another layer of base coat over decal. Cure.

6. Top coat. Cure. Buff nail till smooth (you don't want any edges lifted up). Apply final top coat.

 

The decal keeps sliding on the nail, it won't stick. What can I do?

Applying a gel base coat or transfer gel over the color will help the decal stay in place while you smooth it out. Also make sure the decal isn't so wet. Lightly tap the decal with a cotton pad or paper towel to soak up some of the water. 

 

Can you use acrylic or hard gel with the decals?

Yes.

 

Can you make custom decals?

Yes, we can make custom decals of anything you like. Personal photos, celebrities, movies, pets...anything!  

Simply send the images you want us to use over to nailedbycristy@gmail.com. Once we look over them we will let you know if your images work with our template.

-4 photos max.

-No screenshots.

-No images with filters or words on them.

-Portrait images work best.

Purchase custom decals using the link below:

https://nailedbycristy.com/collections/nail-decals/products/decals-custom-design

 

Do these decals fit on short nails?

Our decals are made for medium to long nails. However, decals that have patterns/ prints will fit on short nails perfectly fine. If you don't mind cropping out some of the image from our other decal then by all means rock them!

 

General

How long will it take to ship my order?

*Please note that this turnaround is for creation time/ when we ship your order. Not how long it'll take for delivery. How fast you receive your order once we have shipped it out depends on the shipping fee you pay at checkout. First Class: 3-5 Business Days. Priority 1-3 Business Days. Priority Express: 1 Business Day. 

Press On Nails: Due to high volume of orders our current turn around is about 4+ weeks. THIS IS JUST AN ESTIMATE. We do not guarantee that your order will be shipped within this time frame. They may be shipped sooner but can certainly take longer.
This is due to the amount of nail sets purchased in each order. Bigger orders take longer to complete which in turn causes some delays. Also keep in mind, that all sets are made to order and worked on, in the order they were received.
All of our nails are handcrafted solely by Cristy Sanchez.
If you need nails right away please take
a look at our Ready To Ship items (they ship within 3-5 business days)
Decals: We are experiencing high volume of decal orders. Currently about 3-14 Business days. Normally its 3-5 Business Days. We will update when we are back down to normal turnaround. Custom decals may take a little longer. We do experience some delays from time to time due to so many orders coming in.
Sizing Sample Packs: 3-5 Business Days.
Ready To Ship: 3-5 Business Days.
* Please note that if you purchase a made to order set along with a ready to ship item your order will NOT be shipped right away. I suggest to order separately so you can receive your ready to ship nails quicker.

 

We truly appreciate your business and thank you for your patience as we make our way to your order.

 

Do you ship internationally?

Yes. We ship worldwide. 

 

Do you offer Rush Shipping?

We offer a limited of Rush shipping per month. 

 

My package was sent back to you, can you resend it?

Yes of course. Simply contact us to make sure we have received it then pay the Re-Shipping Fee so we can send it back out.

 

Do you offer wholesale?

For press on nails, not at the moment. For nail decals, yes. Fill out our contact form for more information.

  

Do you accept cancellations, returns or exchanges?

We gladly accept cancellations within 24 hours of purchase.
But due to the nature of our product; all sales are final (except in the case of products delivered in defective or damaged state.  If so, email nailedbycristy@gmail.com and include an image of the defective or damaged product).
**Please read all information listed under the item description before ordering. Be aware of turn around time frame and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.
Also, double check shipping information before checking out.  We are not held responsible for DELIVERED packages with incorrect information. 
If there’s an apartment number make sure you enter it to avoid a Return To Sender issue. 
If you move during your wait to receive your order, please update us with the new address. We are not held responsible for packages delivered to the wrong address. **